- Unable To Download Asset. Please Check Your Mytrainz Login Details.
TANE Troubleshooting
This folio provides links to SP1 and SP2 patching pages, as well every bit providing solutions to your issues under"Known Problems when Patching" and "Oftentimes Asked Questions" sections at the bottom of the page.
If you lot accept trouble patching y'all can download the full SP2 install version using this online installer link.
Installing TANE Box Edition
For help installing Trainz A New Era SP2 from DVD, delight follow this Installation Guide.
Which patch do i need?
If your build number is less than 84xxx then you lot need to patch to SP1 HF4 before updating to SP2.
If your build number is 84xxx so yous are ready to patch to SP2.
If your build number is higher than 84xxx then you need to select the Beta Stream to patch to SP2.
SP1 Patch Installer Page
This page contains all the links and data to patch your existing TANE install to SP1.
SP2 Patch Installer Page
This page contains all the links and data to patch your existing TANE install to SP2.
Download Full Install Page
Log in to MyTrainz then click on the link higher up. This page has the full SimulatorCentral.com online version of TANE SP2.
Known Errors when patching
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Patch gets stuck at Ready to Brainstorm(Mac users just)
>> This error requires that you download the latest patcher from this link and run the patcher directly from your desktop. - Invalid patch target slected. This patcher is not applicative
>> This fault means that yous are trying to patch either the wrong build, or yous take downloaded the wrong patcher. Please check the news folio to ensure you lot take the correct patcher for your build. - Path non viable - checksum mistake.
>> When patching, there is a take a chance that you lot will get a "Checksum mismatch" due to a corrupted file. This means that your build cannot exist patched unless the original file is replaced. In this case, nosotros recommend you either patch a back-up re-create, reinstall your original build and patch that, or download the Full Install option.
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Fault when starting TANE: "api-ms-win-crt-runtime-l1-1-0.dll is missing"
>> Install vc_redist.x64.exe from Microsoft at this link to solve this problem -
Patch failed: failed to read source information
This fault indicates that there was a communication error with the patch server. Usually a retry (or sometimes multiple retries) will solve the problem and afterwards your install has been checked, the patch file will download.
- Patch failed: failed to download installation information
This error indicates that there was a communication fault with the patch server or possibly you do not take sufficient infinite on the commuter you are downloading to. Check you have sufficient space and click Retry to recommence the download.
Additional Cognition Base Articles to aid with Patching
If the solution to you issue is non plant on this page, please visit our main support website and search our FAQs, Knowledge base or Troubleshooter.
Fr equently Asked Questions:
Q. I lost all my routes after updating. Where did they become?
A. The near likely trouble is that yous have renamed your install folder, and therefore when restarting TANE, a new local data folder was created. You can signal your updated TANE SP2 to your old local information folder in Trainz Settings > Install tab, so restart TANE.
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Q.I accept the DRM-Free version - how do I patch?
A. For DRM-Complimentary versions 84352 and 84356, ensure you follow these steps:
- you are online
- you have your MyTrainz Username entered in Trainz Settings > Net
- yous have "Disable Online Features" unticked (also plant under Trainz Settings > Internet tab)
- restart after unticking that option
- modify the patch stream to Public
- the patch process should now brainstorm
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Q. My build number xxxxx does not have a patch showing as available
A. If you have an SP1 Beta version installed, then apply the modify streams option to ensure your patcher can find the right stream to check for bachelor patches. Also ensure yous have your Username and Password entered.
For older installs (less than build 79000), there are NO IN-GAME PATCHES to SP1. Yous need to download and use the SP1 Patch Installer from the SP1 Patch Page.
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Q. When the patcher ask me to "Select Target", what do I practise?
A. On PC, the "target" is the TANE.exe file that is in the install folder of the version you wish to patch from. eastward.g. C:/ProgramFiles/N3VGames/TANE_78660
On Mac the target is your TANE .app file. e.k. Trainz A New Era.app
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Q. "This Trainz version does not allow the installation of third-party content" - How do I fix this?
A. Ensure that your Username and Password and entered in Trainz Settings > Internet and then restart TANE.
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Q. Why am I getting "Unable to search asset. Unable to contact server" when searching on the DLS?
A. Ensure that your Username and Password and entered in Trainz Settings > Cyberspace and also the "Disable Online Features" is not ticked
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Q. I get an "Awarding is damaged" error when patching/installing on Mac - what is incorrect?
A. This is an Apple security warning. The workaround to update your security settings is shown on this 3rd party website:
http://world wide web.tech-recipes.com/rx/45404/mac-downloaded-app-is-damaged-and-cant-be-opened-error-solved/
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Q. When opening a route or session, I meet a message most unsubmitted edits. What practise I exercise?
A. In SP2, routes are opened for edit (OFE) in the database and saved at runtime (rather than at specified intervals). If your game crashes, adjacent time you edit the route, it will still be OFE. You can choose to either "Submit the Edits" which means the version that is OFE volition exist loaded, or you lot tin can "Revert" in which case, the previously saved version will be used.
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